Question 1

What is ActiPatch?

Accepted Answer

ActiPatch is a wearable, drug-free pain therapy device that uses Pulsed Shortwave Therapy (PSWT) at 27.12 MHz. It is available over-the-counter (OTC) for adjunctive treatment of musculoskeletal pain. RecoveryRx is a separate prescription-only device for post-operative recovery. Both are self-contained wearables—nothing to connect or manage.

Question 2

What is the difference between ActiPatch® and RecoveryRx®?

Accepted Answer

Both are FDA-cleared devices using drug-free PSWT technology designed to operate without perceptible heat or tingling from the device. ActiPatch® is available over-the-counter (OTC) under K192234 for adjunctive treatment of musculoskeletal pain—no prescription needed. RecoveryRx® is prescription-only under K190251 for post-operative recovery and requires a prescription from your healthcare provider.

Question 3

How do I get RecoveryRx®?

Accepted Answer

RecoveryRx® is a prescription-only device, so access requires a prescription from your healthcare provider. Once prescribed, you may optionally link your patient portal to your provider's portal so they can support your care — and more than one provider can be linked to your patient portal if you see multiple clinicians.

Question 4

Is ActiPatch FDA-cleared?

Accepted Answer

Yes. ActiPatch holds FDA 510(k) clearance K192234 for over-the-counter (OTC) adjunctive treatment of musculoskeletal pain. Clearance is not FDA approval. The separate prescription-only RecoveryRx device holds K190251 for adjunctive treatment of postoperative pain.

Question 5

How is this different from TENS units?

Accepted Answer

TENS sends electrical current through electrodes on the skin; ActiPatch uses Pulsed Shortwave Therapy (PSWT) without electrode pads or lead wires. It is a self-contained wearable designed for continuous wear with no tingling sensation from the device. These are different modalities; a difference in sensation or wear time does not establish that either is more effective. See the science page for the studies and their limits.

Question 6

Does it use medication or chemicals?

Accepted Answer

No. ActiPatch is completely drug-free and does not introduce anything into your body.

Question 7

What makes this different from creams or patches?

Accepted Answer

Most topical solutions are intended for short term use. ActiPatch is designed for continuous therapy over extended periods (up to 720 hours), supporting consistent results with regular use.

Question 8

How do I use ActiPatch?

Accepted Answer

Simply place the device over the area of discomfort using the adhesive backing. Once activated, it delivers continuous therapy without requiring any adjustments.

Question 9

How long should I wear it?

Accepted Answer

ActiPatch is designed for extended use. You can wear it for several hours a day or continuously, including overnight, according to the device instructions. Each device provides 720 therapy hours in total; taking breaks does not reset that total.

Question 10

When should I replace my ActiPatch?

Accepted Answer

Each device provides 720 therapy hours in total. Replace the device once its therapy hours are used; it is not rechargeable. Follow the supplied instructions for activation, placement and disposal. If pain persists or worsens, speak with a healthcare provider rather than relying on a new device alone.

Question 11

When will I start to feel results?

Accepted Answer

Individual experiences vary. Many people report noticing relief within a few hours; for some, it can take up to four days of consistent wear.

Question 12

Can I wear it while sleeping?

Accepted Answer

Yes. The device is safe and comfortable for overnight use.

Question 13

Can I wear it during daily activities?

Accepted Answer

Yes. ActiPatch is lightweight and designed to be worn while working, walking, exercising, or relaxing.

Question 14

Is ActiPatch safe?

Accepted Answer

Yes. PSWT therapy has been studied extensively and is considered safe when used as directed.

Question 15

Who should not use this device?

Accepted Answer

Do not use ActiPatch with a pacemaker or implanted cardioverter-defibrillator (ICD). Do not use if you are pregnant or think you may be pregnant. Review the supplied instructions and ask your healthcare provider about other implanted electronic devices or medical concerns.

Question 16

Can I use it with medications?

Accepted Answer

Yes. ActiPatch can be used alongside medications, as it is non-pharmacologic.

Question 17

Is it safe during pregnancy?

Accepted Answer

Do not use if you are pregnant or think you may be pregnant.

Question 18

Does it have side effects?

Accepted Answer

The device contains no drug ingredients. See the package insert for full contraindications, warnings and precautions.

Question 19

What does ActiPatch cost?

Accepted Answer

ActiPatch® is available over-the-counter at painkiller.care and participating pharmacies. A single device is $39.99, a double pack is $77.98, and a triple pack is $113.97.

Question 20

Is shipping free?

Accepted Answer

Shipping rates apply at checkout. Check painkiller.care for current shipping options.

Question 21

What makes ActiPatch® easy to use?

Accepted Answer

ActiPatch® is a lightweight, self-contained wearable with 720 therapy hours. There is no charging, pairing, or app setup required.

Question 22

How long does shipping take?

Accepted Answer

Orders are typically processed within 1–2 business days and shipped shortly thereafter.

Question 23

Who makes ActiPatch?

Accepted Answer

ActiPatch and the separate RecoveryRx device are designed and manufactured by BioElectronics Corporation (BIEL), a trusted partner with decades of bioelectric research and development. BIEL has sold millions of devices worldwide under the ActiPatch and RecoveryRx brands, with a history of FDA clearances and CE marking. BioElectronics is publicly traded (OTC: BIEL). Electrome markets and sells these devices in the United States under an exclusive license.

Question 24

Can I reorder?

Accepted Answer

Yes. You can reorder anytime directly through your account or the Buy page.

Question 25

What is the Relief Concierge?

Accepted Answer

The Relief Concierge is a 24/7 product assistant that answers questions about ActiPatch® and RecoveryRx® — how the technology works, FDA clearance and published evidence, wear and placement guidance, and pricing and pack options. It is an information tool for product support and device education.

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